Contacting us in non-emergency situations
Our summer office hours are Monday–Friday, 9:30 AM – 12:00 PM (EDT). Please contact us during these hours if you have a question, need to provide us with updated information about connecting flights or about how to reach you, or for any other non-emergency matter.
Non-Emergency Phone: (802) 387-5000
Contacting us in an absolute emergency
Emergencies are rare occurrences, but we know that they do occasionally happen and are well-prepared for them. The emergency number provided below will directly reach us anytime, day or night. This is not an answering service; it is a direct line. It is therefore very important that we keep this line open and available for emergencies only. Please do not block the emergency line by using this number for non-emergency calls.
For Emergencies Only: (802) 387-2469